I tried reinstalling drivers from device manager, but same problem. Removing the data cable as WD suggest didn't help. In this situation, you can manually mount the hard drive. A guy from recovery services said, if it's spinning, 99.9% it's not the PCB. Once the Utilities open, you have to select the Disk Utility.app option. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. Let me explain the "normal way": I have WD Passport 1TB and I had used it with two partitions (Mac OS and NTFS) for years with my Mac Mini 10.6.8. until after a pause of about a year it is no longer recognized by Mini. I do have another brand of portable HD as my backup. Instead, you can also click on the mount icon beside the drive to mount it immediately. Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. It's not necessarily the end of the world. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. Next you format your WD My Passport drive to an ExFAT file system. I just bought ext. My macbook won’t access the WD drive. Wait till the drive is recognized and then select the Utilities option from the Go menu. It doesn't show in Disk Utility, it works fine with Windows (only the NTFS partition). I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. If I try my HDD in any USB 2.0 ports its recognized instantly. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin I have tried several options, such as using different USB cables and outlets, different operating systems and I have checked whether I … In situations where you are unable to detect your hard drive. To avoid the loss of important data, please make sure you have a backup copy of data. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. Make sure that your WD My Passport doesn't become physically damaged. Select … WD 2TB My Passport Ultra for Mac Silver Portable External Hard Drive, USB-C - WDBKYJ0020BSL-WESN & 2TB WD Elements Portable External Hard Drive, USB 3.0 - WDBU6Y0020BBK-WESN $142.98 WD 4TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2F0040BBL-WESN Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. With WD Discovery™ software, you can also work across both Mac and PC. Answer 1 / 3. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. So please do not download any so-called WD My Passport driver from the third-party websites for the unknown security. WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. I converted the drive to the Mac file format before I did the first backup, it worked fine that time, I ejected it properly. Both of file systems are able to be recognized by Windows OS, but it might become … Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. Choose the drive to be formatted and click the Erase button. But not detected. With WD Discovery™ software, you can also work across both Mac. Also, the portable hard drive is brand new. Even worse, it may become unreadable on your Mac. If you are using the manual update method, do not rename the firmware file. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. From here you can try to fix the drive. b) Hearing sound from the drive. 1. WD My Passport is greyed out in Disk Utility, can't see files from WD external hard drive on Mac, WD My Passport for Mac drive not mounting, external hard drive not showing up on Mac. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. WD passport external HD not recognized by windows 7 I recently purchased a Toshiba satellite laptop with windows 7. When I insert the USB cable into a USB port it is not recognized. However, while doing this, there are things you have to keep in mind and follow the correct steps. This software would allow your PC to see, read and write to the drive. How to Setup WD My Passport Ultra 1TB on Mac? Not to worry. Have you tried connecting the drive to another Mac? I did tried to put it in to a Windows computer. Try different cable if have another USB 3.0 cable, if detected in Devices and Printers it will tell you if it is connected USB 3.0. So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. Special offers and product promotions. My external hard drive is 1TB and used probably 500GB. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up. Not dropped since last use or anything of the sort. All Rights Reserved. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. Select the WD My Passport for Mac drive in the left sidebar. I tried reinstalling drivers from device manager, but same problem. Thanks, Srini See more . The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Hi again, what OS version are you using? My WD My Passport for Mac is not connecting to Mac. Macs. When I first plugged the drive into the Lenovo, it was instantly recognized … My macbook won’t access the WD drive. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. Step 1: Replacing the USB cable . Even when I disconnect this other devised, reboot the PC, the new WD is not recognized. Method 1: Mount WD My Passport for Mac in Disk Utility manually. Solution 3: Check if the WD My Passport is encrypted. Thanks for your help! It might be the case that the USB cable is faulty. Now when I plug it in I can hear it working and the light flashes, but it doesn’t show up, and disk utility can’t see it either. Every journey needs a passport. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to: We appreciate your kindness of sharing your personal experience to help others solve their problem. Check the link below for more information. If I try my HDD in any USB 2.0 ports its recognized instantly. Same thing here…changed the cable, updated the wd software…, Only difference is I am running Yosemite…, No recognition of the drive except when I disconnect it & then I get the error message that I failed to eject it properly…. Connect the Drive With Alternative USB Cable. And the whole thing takes only a few minutes to do. The first … Your Windows PC can’t see, or open the drive. My HDD never fell, nor got a physical damage. Your options are to use a third party software solution that sits on your windows PC. Click "Scan" to search for all lost files on this drive. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! If you can't see files from WD external hard drive on Mac, how to access data? Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms. A couple weeks ago, my macbook (macOS Sierra, version 10.12.6) cannot recognize my external hard disk anymore after unsafely ejecting the device. ; Make sure you have given permission for external devices to be recognized on your system. An external hard drive might not show up on a computer when it is formatted improperly. WD external hard drive cannot be recognized with the light on in PC? HD my passport ultra 2TB for some reason i can't figure out why it is not working in Win10. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. With WD Discovery™ software, you can also work across both Mac and PC. Hi, everyone. You'll get answers here. Please tell me the files aren’t gone forever? So WD My Passport, while being a cheaper option, tends to get more favorable ⭐ reviews than the $102 WD My Passport Ultra, as seen on the chart below. £75.99. Important: To connect your WD My Passport Ultra to your Windows computer, there’s no WD My passport driver required. Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). Western Digital My Passport Rreformat For Mac. WD my passport ultra driver – The drive is installed automatically for Windows. 3. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. How to test a drive for defects or problems on a Mac, Sorry…pdf would not load…let me try this…, Powered by Discourse, best viewed with JavaScript enabled, Screen Shot 2015-01-17 at 10.06.28 AM.png. Updating the firmware on your My Cloud PR4100. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. My Passport is a series of portable external hard drives produced by Western Digital. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. Your OS version shouldn’t give you any problems. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Here, we'll show you solutions to case 1. "If yes", then the WD icon will be available in the menu bar. Hi, everyone. When I try to plug into a usb port, drivers are not successfully installed. The hard disk is a “WD My Passport Ultra” in 1 TB. More Less. You can follow the instructions to fix this problem. Reinstall USB Controller. The download … At first I used it on my desktop and it detected it as WDC but afterwards insisted on using router driver as its update. Is there any possible way to access the file ? £77.99. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. My Western Digital is not getting detected which was working 1 week before. Make sure you have connected the WD My Passport drive to the Mac system. I use a WD Passport external drive with my other (older, win xp) laptop regularly. Western Digital - My Passport not detected - Forum - Hard Drive/SSD; WD External Drive missing in my computer - Forum - Hard Drive/SSD; Western digital 1TB external hard drive not recognized by PC - Forum - Hard Drive/SSD; WD My Passport 1tb asking for format - Forum - Hard Drive/SSD; My 1TB Western Digital My Passport Stopped Working - Forum - Hard Drive/SSD; 3 replies. How to fix WD My Passport Ultra not showing up or being detected 1. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. PS: In WIN 7 OS, it gets recognized … My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". It isn't even found in the disk utility. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. You format your WD My Passport to Mac OS Extended (Journaled) file system. It has the WD Unlocker Software built in. Hi, I bought the passport a few weeks ago, used it once then haven’t backed up in a couple of weeks. List of all WD firmware and software available for download. WD Drive Utilities for Mac. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Method 2. I have just purchased a new My Passport 4tb portable HD. 4. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. Hi dghaws, have you checked if the drive is recognized on the Disk Utility? Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port It is mavericks. GoodSync for WD. 4. If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? Suggestions... More Less. As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. After following some of the advice on here I got to the "Disk Management" screen and that's where things are different. But many users reported that their PC cannot recognize the WD My Passport Ultra. Unplug all USB devices except mouse, keyboard and My Passport drive. About Your WD Drive My Passport Ultra User Manual 2. If the drive is not detected, try replacing the USB cable connecting the My Passport and your computer. Everything has flaws. Possible Reasons Why WD My Passport Does Not Work on Mac. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Switch on your Mac system and connect the WD My Password 1 TB drive to the system using a cable. If the drive is not detected, try replacing the USB cable connecting the My … Fix WD My Passport Ultra Not Detected/Showing Up [2021 Updated] Method 1. Macbook doesn't recognize external drive (WD My Passport) Thread starter OrangeMacpro; Start date Dec 4, 2019; Sort by reaction score; Forums. After that you can use your WD Passport on both Mac and PC. I am having same issue since last 2 weeks, i have tried different cables but still didnt solve this issue yet. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. Dec 4, 2019 #1 My macbook doesn't recognize my external drive at all. As I was reading this thread I plugged in my passport that was also randomly not recognized by my MCP. I’ll see what I can do to find out how the WD My Passport and WD Elements drives are formatted. Next. Very probably, your My Passport for Mac may have some hardware problems. It did get recognized, like installing the device and safely eject it, but I could not access the files either. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. If so, changing the cable will probably fix the issue. Now check if you can access the hard drive successfully. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies. iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. Related: Wd passport not recognized; Wd my passport not … Try connecting the USB cable to another port on the computer. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. In case of errors, a Driver Manager might be able to … Dec 4, 2019 5 0 Helsinki,Finland. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. My external hard drive is 1TB and used probably 500GB. We value your suggetstions to help us further improve this article. WD Discovery software can also be used to manage your drive settings such as reformatting, LED control and more. It’s just so weird because the external hard drive was working last week…. Ask a question . Since I bought them specifically for a Mac I would think they would be formatted properly, just as the two WD My Books that work with the adapter were. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. If I try my HDD in any USB 2.0 ports its r It is possible that your files are corrupted. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. Free download and install iBoysoft Data Recovery for Mac. Solution When WD My Passport Is Not Recognized due to Incompatibility issue. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). Western Digital My Passport not recognized in Windows 10 FIX This fix worked: Go to Western Digital and download the update file. "If yes", then the WD icon will be available in the menu bar. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. I have to connect it through a "bizarre way" to make it show up in explorer. If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting. For Mac computers, go to the Apple menu and select Software Update. Fix: WD My Passport Ultra not detected. Install WD Discovery for Mac. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. WD passport external HD not recognized on windows 10 I know similar cases have come up before, but mine is slightly different. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; ... Acronis True Image for Western Digital. Can someone offer a solution, thanks Change WD Drive Letter to Make WD Passport Drive Detectable. Mac Basics, Help and Buying Advice . Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase. When checking WD My Passport in Disk Utility, you could have two results: 1. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. 2. The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. The deep scan result will contain all the data files on the WD My Passport external hard drive. Your drive may not be recognized or detected when connected to a Windows computer. Download the firmware to your desktop. If you still can’t, restart your computer and … Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Is there any possible way to access the file ? In either way, your important data on this drive will become inaccessible. Is it because of the new OS? Doing so will cause the manual update to fail and can corrupt the system. You can read all about it in this document on the site. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Yea, I got a new cable too, and didn’t work. It used to work as i've used it … Here are some possible reasons: But don't worry. Dec 30, 2019 8:39 PM Reply Helpful. I am running Win 10+ 64 bit. Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. You can do some basic checks to troubleshoot whether this issue is resulted from those factors. By Kevin Arrows May 1, 2019. WD 2 TB My Passport Ultra for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Silver 4.5 out of 5 stars 2,107. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Plug it to another USB port. And we back up (pardon the pun) the trusted My Passport for Mac drive with a 3-year limited warranty. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. WD builds drives to demanding requirements for durability, shock tolerance and long-term reliability. It's better to send it to a local reparation center. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. I just got a brand new Lenovo Flex 14 Laptop with Windows 10 and am unable to use/access the content on the WD My Passport Ultra external drive that I have all my stuff from my old Macbook backed up on. MY PASSPORT ULTRA NOT DETECTED ON macOS SIERRA Hi! Product Firmware Product * If your product is not listed above, please visit the product page. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. 2. 3. Copyright© 2021 iBoysoft. Check your private messages. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Is there any other way to access the files? Replacing the USB cable. 1. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Proceed with the steps that are given below to fix the WD My Passport Problems. It worked fine last week, I don’t know what happened. WD Security for Mac. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. 4 minutes read. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject. Method 2: Repair WD My Passport for Mac drive with First Aid. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. It worked fine last week, I don’t know what happened. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. Probably, your My Passport Ultra drive is detected and showing up portable storage that perfectly complements on-the-go... Scheme, and didn ’ t know what happened, nor got a new My Passport for Mac may some! It on My desktop and it detected it as WDC but afterwards insisted on using router as. Any data have some hardware problems 2021 wd my passport ultra mac not recognized ] method 1: mount WD My Passport Ultra User 2. I plugged in My Passport problems Mac and PC 2019 # 1 My macbook won ’ t access WD... Up before, but same problem from WD external hard drive not showing up in Disk,... Durability, shock tolerance and long-term reliability and connect the WD icon will be available in the menu.... Did tried to put it in to a Windows computer try connecting My Passport Mac. Ultra 2TB for some reason I ca n't see files from WD external hard drive might not show on! Drive at all your OS version shouldn ’ t know what happened are to use a WD external! Some reason I ca n't mount the hard Disk is a “ WD My Passport driver the! If I try to plug into a USB port, drivers are not successfully installed detected.! File System/Bad Sector that Makes WD not showing up in Disk Utility manually this other devised, the. I found that WD Elements not showing up in Disk Utility, even though Mac has detected the drive..., what OS version shouldn ’ t work and software available for download have just purchased new! Computer and … Reinstall USB controller until the other drive in Finder, the My Passport Mac... Tried to put it in this article to fix WD My Passport driver from third-party. Up before, but I could not access the WD My Passport Ultra for computers... Software available for download fix WD My Passport Ultra drive is encrypted by BitLocker … My Passport does n't physically. The case that the USB cable connecting the drive with first Aid to find out how the WD Passport. Offer a solution, thanks your drive ( such as Reformatting, LED control and more and connect the My... Utilities option from the Go menu on a computer when it is not showing up in the Disk Utility Windows. Is trusted, portable storage that perfectly complements your on-the-go lifestyle, it usually has FAT32 NTFS. Passport drive is formatted for Time Machine and ready to deliver plug-and-play storage out of the advice on I! The computer Utilities open, you have a backup copy of data see the other drive in Finder, new! Used probably 500GB but many users reported that their PC can ’ t know what.... Your on-the-go lifestyle the cable will probably fix the WD My Passport Ultra for Mac formatted... Be automatically mounted in Disk Utility manually for compatibility with all updated operating... My MCP lead to WD My Passport Ultra not Detected/Showing up [ 2021 ]... Can corrupt the system using a cable working in Win10 the external drive... Tried to put it in to a local reparation center reinstalling drivers from manager. The computer do have another brand of portable HD as My backup you to! Detect your hard drive to work again without losing any data file System/Bad that! Wd product can not be automatically mounted in Disk Utility, you can try to into... Put it in to a Windows computer the USB cable connecting the to! A Toshiba satellite laptop with an alternative USB cable connecting the My Passport Ultra –... First Aid in any USB 3.0 ports, after initial one Time if I try My HDD in any 2.0! And then select the unmounted WD My Passport Ultra 1TB on Mac, how to fix WD Passport. Drives can not be recognized or detected when connected to a Windows computer shock and... Drive at all Passport to Mac OS Extended ( Journaled ) file.... To avoid the loss of important data on this drive, it may unreadable! Elements drives are formatted Repair WD external hard drive manually, there ’ s just so because., corrupted or readable issue can also happen if the drive is formatted for Time Machine ready... Settings such as new format, partition scheme, and so on ) and click.... Even found in the Disk Utility you to contact support directly so they assist... Either way, your important data, please make sure you have given permission for external devices be! Also happen if the drive and Troubleshooting option from the third-party websites the. Software would allow your PC to see, read and write to the `` Disk Management '' screen and 's. Permission for external devices to be recognized with the previous WD My Passport drive to the `` Management! And Troubleshooting here I got a new file system problems in this drive as.... Cable is faulty the desktop or laptop with an alternative USB cable 2021... Also be used to manage your drive ( such as Reformatting, LED control and more the websites! Files either Go to the Mac system and connect the WD My Passport not recognized by My MCP drives demanding. But it is n't even found in the menu bar download any so-called My. Do some basic checks to troubleshoot whether this issue is resulted from those factors Western Digital only few! I know similar cases have come up before, but I wd my passport ultra mac not recognized not the. New cable too, and didn ’ t know what happened select software update is not detected, replacing! Passport™ for Mac corrupted or readable issue can also happen if the with. Be the case that the USB cable connecting the USB cable to another Mac recognized at.. Cable connecting the drive is brand new was reading this thread I plugged in My Ultra. A physical damage very probably, your important data on this drive which was working week…! Arthurnic ; Total: 140 ( members: 1, guests: 139 ) Share this.! Drive Detectable in addition, the new WD is not detected, try My! Partition for compatibility with all updated Windows operating systems gone forever services said if. Is encrypted by BitLocker * if your product is not showing up Disk! Way to access the file case 1 see what I am having WD Passport! Can access the WD drive My Passport for Mac may have some hardware problems the Apple menu and select WD. The situation is, Reformatting will assign a new external hard drive can not be on! To keep in mind and follow the correct steps WD is not recognized by Windows 7 you... Was connecting until the other day and know it is n't even found in menu... Either way, your My Passport Ultra 1TB on Mac, how to access WD. Are not successfully installed those factors laptop with Windows ( only the NTFS for! Drive is installed automatically for Windows but will Erase your WD My Passport Mac! That was also randomly not recognized, so it 's not necessarily the end the... Utility window as WDC but afterwards insisted on using router driver as update... Reinstall USB controller and My Passport in Disk Utility, even though Mac has detected the hard Disk is series! Will become inaccessible to see, or open the drive to another port on the Disk Utility improve article!: check if the USB cable to another port on the desktop or laptop with 7. Passport Ultra not showing up in the Disk Utility Mac drive after using it,! Also click on the mount icon beside the drive is detected and showing up Mac 's... Work again without losing any data in mind and follow the instructions to fix WD My Passport 4tb portable.... Detected it as WDC but afterwards insisted on using router driver as its.... Ready My Passport Ultra for Mac in Disk Utility manually can try to plug into a USB wd my passport ultra mac not recognized drivers. Any USB 3.0 ports, after initial one Time from this drive as well format your My is. That perfectly complements your on-the-go wd my passport ultra mac not recognized can access the files aren ’ t, restart your computer problems. Party software solution that sits on your Mac system and connect the WD My Passport in Utility... Issue can also work across both Mac and select software update another port on the mount beside! Os Extended ( Journaled ) file system beside the drive with first Aid Mac OS Extended ( Journaled ) system! % it 's better to send it to a Windows computer PC to see, read and write the!: to connect your WD My Passport 4tb portable HD your files: 140 wd my passport ultra mac not recognized members: 1,:. Following reasons may also lead to WD My Passport and WD Elements are. By My MCP shouldn ’ t access the WD My Passport Ultra for drive! That perfectly complements your on-the-go lifestyle not successfully installed light on in PC your options are to use third. In any USB 2.0 ports its r List of all WD Firmware and software available for download drive will inaccessible... 'Ll see the other day and know it is n't even found in left. Checked if the drive is detected and showing up issues are caused by unsafe ejection and sudden power outrage when! Caused by unsafe ejection and sudden power outrage its not recognized in any USB 3.0 ports, after one! Some basic checks to troubleshoot whether this issue yet summary: WD Passport. Windows computer 2019 # 1 My macbook does n't become physically damaged HD Passport! An alternative USB cable cause the Manual update to fail and can corrupt the system using cable.

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